Labelled every time
Every agent card and launch action carries an "AI agent" label, so people know before they start that they are dealing with AI: the transparency EU AI Act Article 50 asks for.
Home AI agents
People and AI agents
AI agents beside your people, each with a sponsor
Your organisation already uses AI agents. HRPoint gives each one an agent record with a named person accountable for it, helps everyone find the right person or agent for a task, and labels every agent clearly. It never scores or ranks people.
An agent record for every AI agent
An agent record says what an agent is for and who answers for it. It sits in its own register, apart from people: an agent is never a person record.
- Purpose, responsibilities and what it will not do
- The tasks it can help with, with evidence such as example prompts
- A sponsor (the person accountable), an owner and an escalation contact
- Status, risk tier, the kinds of data it touches and a launch link
- When a sponsor leaves, HRPoint prompts HR to pass the agent to someone else
Expenses helper AI agent
- Can help with
- Expense claims, receipts, mileage
- Will not do
- Approve claims or change payments
- Data it touches
- Claim amounts and receipts
Illustration with fictional details.
Find help for a task
One search box takes a task, such as "book leave" or "first aider in Leeds today", and returns people and AI agents together, matched on a shared list of tasks, the certificates people hold and who is available today.
- "Book leave" offers HRPoint's own leave form first, then the HR agent and the HR team
- "First aider in Leeds today" leaves out people who are away, without saying why
- Results are options to choose from; nothing is assigned to anyone
- When nothing fits, "Request an agent" starts a request record with the search already filled in, for a simple approval
Add the agents you already have
"Add an existing agent" searches the AI agents register, and agent accounts in Microsoft Entra when an administrator has approved User.Read.All. A pasted Copilot share link or an agent card fills in the record, and the sponsor completes it.
An AI agents register for everyone
A register page, open to everyone in your organisation, lists the agents in use with their purpose, sponsor and status, so people can see which AI they may meet at work.
Sources, into Pending review
Under AI agents, Sources, an HR admin presses Look for agents and HRPoint gathers the agents your organisation already has, as that person, from up to six sources:
- SharePoint agents, found by SharePoint search under the person's own access
- Microsoft Entra agent users, with User.Read.All approved
- A CSV file, or an A2A agent card you give it
- Your Copilot catalogue (Microsoft also needs a Microsoft Agent 365 licence) and Microsoft Entra Agent ID. HRPoint does not ask for their permissions: it reads them only when your administrators have already approved the permission, and otherwise makes no request and says so
Nothing goes live from a source
Every agent found arrives in Pending review, whatever the source says. People see it only after its sponsor completes the record and an HR admin publishes it. One agent stays one record: a match fills empty details and never makes a second copy.
A file with a column that names a person is refused whole, and the instructions inside a SharePoint agent are never read.
Monthly usage and cost snapshots
Microsoft's Agents usage report looks back 30 days at most. Under AI agents, Usage and cost, HR keep one row per AI agent and month, on the HR-only Records site, so the figures outlast the report and the agent itself.
- Figures come from Microsoft's report, a file an admin exports and gives to HRPoint. The file is not kept. Without one, a snapshot keeps the running cost only
- A snapshot is taken when HR press Take the snapshot; nothing runs on its own
- Totals per AI agent only. HRPoint never stores who used an agent and never uses the figures to judge anyone
Agent ratings and the consultation pack
People can give an AI agent in use a thumb and a comment on its register card. Totals show only after five ratings. HR's AI agent feedback page can publish them, and makes a staff consultation pack as a workbook. Agent ratings never rate people.
An agent of its own, if you want it
With Microsoft 365 Copilot you can add the optional HRPoint Policies AI agent, a separate package that answers from your published HR policies with citations. What it does and what you have to do
Clear rules for AI
No scoring of people
No scoring, ranking or profiling of people, no reading of emotions, no predictions about individuals, and no routing of work by behaviour. How people use agents is never used to judge them.
People decide
HRPoint presents options and a person chooses. Agents never count towards your plan and never appear in calendars or payroll exports.
One register across the Point family
HRPoint and DirectoryPoint share one AI agents register and one list of tasks, whichever you install first. Reviews and retiring agents over time are part of OnboardPoint's agent journeys; HRPoint shows the record facts "No sponsor" and "Sponsor has left". HRPoint works fully on its own.
Off until you choose
AI agents and Find help are switched off until an administrator switches them on. The setup wizard recommends it.
Questions about AI agents
Do AI agents count towards our plan?
No. Only people records count. AI agents never count towards your plan and never appear in calendars, absence figures or payroll exports.
Is the feature on by default?
No. AI agents and Find help stay off until an administrator switches them on in HRPoint's settings. The setup wizard recommends switching them on.
Does HRPoint use an AI model?
HRPoint has no AI model of its own and sends nothing to one. Find help is a search over the tasks, skills, certificates and availability your organisation records, and shows why each result matched. AI agents run in your own Microsoft 365 Copilot, Teams or Copilot Studio; HRPoint keeps their records and launch links.
Do agent ratings rate people?
No. Agent ratings never rate people. A rating is a thumb and a comment about an AI agent in use, nothing shows until five people have rated it, and ratings never change the order of Find help.
Can a manager see why someone is unavailable?
No. Find help shows a person as unavailable today without saying why: no leave type, no reason.
We also use DirectoryPoint. Do we record agents twice?
No. HRPoint and DirectoryPoint share one AI agents register and one list of tasks, so an agent is recorded once and both products read it.
Try every feature free for 14 days
Every new HRPoint set-up includes a 14-day trial of every feature. It starts by itself when the setup wizard finishes, with no key and no form. No extra Microsoft 365 permissions are needed to start.